Homeland Security

After 26/11: Need for Smart Counter-Terrorism - I
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By B Raman
Issue Book Excerpt: Mumbai 26/11 | Date : 15 Apr , 2011

The 26/11 attack has been the subject of study by the intelligence and security agencies of many countries in order to examine whether the modus operandi (MO) used by the terrorists in Mumbai called for any changes in the counter-terrorism strategies adopted by them. The US Senate Committee on Homeland Security held a detailed hearing in order to understand how and why the terrorists succeeded in Mumbai and how to prevent such incidents in the US.

It was terrorism of a conventional nature rendered smarter by modern communications equipment and a good understanding of the way modern media operates. Counter-terrorism failed in Mumbai because it was not as smart as the terrorists were. Smart counter-terrorism is the need of the hour. That is the primal lesson from Mumbai.

Click to buy: Mumbai 26/11

The Mumbai attack caused concern right across the international counter-terrorism community not because the terrorists used a new MO, which they had not used in the past, but because they used an old MO with destruction multiplier effect provided by modern communications equipment and lessons drawn from the commando courses of regular armed forces.

Counter-terrorism failed in Mumbai because it was not as smart as the terrorists were.

There were 166 fatalities in the sea-borne commando-style attack in Mumbai. Only five of them were caused by explosives. The remaining were caused by hand-held weapons (assault rifles and hand-grenades). There had been commando-style attacks with hand-held weapons by terrorists in the Indian territory even in the past, but most of those attacks were against static security guards outside important buildings such as the Parliament House in New Delhi, the US Consulate in Kolkata, a temple in Ahmedabad, etc.

The 26/11 attack was the first act of mass casual terrorism by the jihadi terrorists against innocent civilians using hand-held weapons. The previous two acts of mass casualty terrorism with fatalities of more than 150 were carried out with timed improvised explosive devices (IEDs) — in March 1993 and in July 2006, both in Mumbai.

The 26/11 attack was the first act of mass casual terrorism by the jihadi terrorists against innocent civilians using hand-held weapons.

The increasing use of IEDs by the terrorists since 9/11 had led to strict anti-explosive checks even by private establishments. The killing with IEDs tends to be indiscriminate with no way of pre-determining who should be killed. Moreover, the publicity earned from IED attacks tends to be of short duration. As was seen during the attack on the Parliament House in December, 2001, the visual impact of TV-transmitted images of attacks with hand-held weapons as they were taking place tended to be more dramatic. In an attack with hand-held weapons, the terrorists can pre-determine whom they want to kill.

In Mumbai, 80 people were killed in the terrorist attacks in two hotels and at Narriman House and 86 persons in public places such as the main railway terminus, a hospital, a cafe, etc. Fifteen members of the security forces were killed by the two terrorists moving around with hand-held weapons in public places, but only three members of the security forces were killed during the intervention in the two hotels and the Narriman House. The attacks in some of the public places by the two terrorists on the move lasted about an hour, but caused more fatalities.

In an attack with hand-held weapons, the terrorists can pre-determine whom they want to kill.

The static armed confrontations in the hotels and the Narriman House lasted about 60 hours, but caused less fatalities. The static armed confrontations got the terrorists more publicity than the attacks by the two terrorists on the move in public places. By the time TV, radio and other media crew came to know about what was happening in public places and rushed there, the attacks were already over. In the hotels and the Narriman House, the media crew were able to provide a live coverage of almost the entire confrontation. Mrs Margaret Thatcher, the former British Prime Minister, had once described undue publicity as the oxygen of terrorists. The terrorists in Mumbai had 60 hours of uninterrupted oxygen supply.

Within a few hours of the start of the confrontation, the security staff of the hotels reportedly switched off the cable transmissions to the rooms. The terrorists were, therefore, not in a position to watch on TV what was happening outside, but their mobile communications enabled them to get updates on the deployments of the security forces outside from their controllers in Pakistan who, like the rest of the world, were able to watch on their TVs what was happening outside. This could have been prevented only by jamming all mobile telephones. Such jamming could have proved to be counter-productive.

The attacks in some of the public places by the two terrorists on the move lasted about an hour, but caused more fatalities.

Of course, it would have prevented the terrorists from getting guidance and updates from their controllers in Pakistan. At the same time, it might have prevented the security agencies from assessing the mood and intentions of the terrorists and could have come in the way of any communications with the terrorists if the security agencies wanted to keep them engaged in a conversation till they were ready to raid.

The Mumbai attack poses the following questions for examination by all the security agencies of the world:

  • Presently, the security set-ups of private establishments have security gadgets such as door-frame metal detectors, anti-explosive devices, closed-circuit TV, etc, but they do not have armed guards. It would not be possible for the police to provide armed guards to all private establishments. How can one strengthen the physical security of vulnerable private establishments and protect them from forced intrusions by terrorists wielding hand-held weapons?

The terrorists were, therefore, not in a position to watch on TV what was happening outside, but their mobile communications enabled them to get updates on the deployments of the security forces outside from their controllers in Pakistan who, like the rest of the world, were able to watch on their TVs what was happening outside.

  • What kind of media control will be necessary and feasible in situations of the type witnessed in Mumbai? This question had also figured after the Black September terrorist attack on Israeli athletes during the Munich Olympics of 1972. Since then, the position has become more difficult due to the mushrooming of private TV channels and private FM radio stations.
  • How can one ensure that mobile telephones do not unwittingly become a facilitator of on-going terrorist strikes without creating operational handicaps for the security agencies? The Israelis, who had taken military action against the Hamas in Gaza, had severely curtailed media access to Gaza. The Hamas sought to overcome this by having visuals of the fighting transmitted to foreign TV channels through mobiles. Copy-cats of this are likely in future.

Smart counter-terrorism has four components — prevention through timely and precise intelligence, prevention through effective physical security, crisis or consequence management to limit the damage if prevention fails and a capability for deniable retaliation if the terrorists operate from the territory of another State. In Mumbai, intelligence was available, but considered inadequate by the police and the Navy/Coast Guard, physical security by the police and the security establishments of the targeted places was deficient, coastal surveillance by the police and the Coast Guard was weak, the consequence management by the National Security Guards (NSG) and others was criticized as tardy and lacking in co-ordination and deniable retaliatory capability was not available.

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P Chidambaram initiated certain measures such as enhancing the powers of the police, setting up a National Investigation Agency (NIA) to investigate certain types of terrorism cases and the creation of regional hubs of the NSG in order to reduce delays in response as had allegedly occurred in Mumbai. These are the starting blocks of a revamped counter-terrorism strategy and apparatus, but much more needs to be done.

Just as terrorists are constantly evolving in their thinking and ideology, in their educational background and skills, and in their modus operandi, so too the counter-terrorism strategy of the State actors has also been evolving to meet the threats posed by them. Before 1967, counter-terrorism was seen largely as the responsibility of the Police and the civilian intelligence agencies.

Mumbai_26_11_CoverAfter the terrorist organizations took to aviation terrorism involving aircraft hijackings and blowing up aircraft in mid-air as one of their modus operandi, the need for special intervention forces trained by the army was felt. After a surge in acts of terrorism against Israeli nationals and interests in Israel and outside after the Arab–Israeli war of 1967, counter-terrorism in Israel acquired an increasingly military dimension with the role of the police subordinated to that of the armed forces.

This trend towards the increasing militarization of counter-terrorism acquired a further momentum after vehicle-borne suicide bombers, suspected to be from the Hezbollah, blew themselves up outside the barracks of the US Marines and the French paratroopers then deployed as part of an international peace-keeping force in Beirut killing 241 US servicemen and 58 French Paratroopers on October 23, 1983.

Click to buy: Mumbai 26/11

It was after this incident that the US started talking of a strategy to combat terrorism instead of a strategy to wage a campaign against terrorism. Al Qaeda’s attack against the US naval ship USS Cole in Aden in October, 2000, and the subsequent discovery of the plans of Al Qaeda to indulge in acts of maritime terrorism in ports and in choke points such as the Strait of Gibraltar and the Malacca Strait to disrupt international trade and the flow of energy supplies and to damage the global economy gave a naval dimension to counter-terrorism.

What kind of media control will be necessary and feasible in situations of the type witnessed in Mumbai?

Even long before 9/11, counter-terrorism had acquired a scientific and technological dimension due to the increasing use by terrorists of improvised explosive devices (IEDs), but this dimension was restricted to detecting the presence of IEDs and neutralizing them. This S&T dimension has since grown in importance due to the attempts of Al Qaeda to acquire weapons of mass destruction (WMD) material and its proclaimed readiness to use them, if necessary, to protect Islam.

This dimension has further expanded due to apprehended threats to critical information infrastructure that could arise from terrorists or hackers helping terrorists, who are adept in the use of information technology for destructive purposes.

Just as terrorists are constantly evolving in their thinking and ideology, in their educational background and skills, and in their modus operandi, so too the counter-terrorism strategy of the State actors has also been evolving to meet the threats posed by them.

Before 1967, terrorism was largely a uni-dimensional threat to individual lives and property. It has since evolved into a multi-dimensional threat to the lives of large numbers of people, to the economy and to the critical information infrastructure. It is no longer viewed as a purely police responsibility. It is the responsibility of the police, the armed forces, the scientific and technological community and the experts in consequence management such as psychologists, fire brigade and medical personnel and experts in disaster relief and rehabilitation.

How to ensure co-ordinated and well-synchronized action by the different elements of the counter-terrorism community and what kind of counter-terrorism architecture is required is the question constantly engaging the attention of national security managers of countries affected by terrorism.

Combating terrorism military-style evolved into a war against terrorism after the 9/11 terrorist strikes in the US Homeland. This had three implications. Firstly, a no-forces barred approach in combating terrorism — whether it be the Army, the Air Force, the Navy, the Police or the Special Forces; secondly, an enhanced leadership role for the armed forces in the war against terrorism; and thirdly, a new criminal justice system to deal with terrorists that not only provided for special laws and special courts, but also enabled the armed forces to deal with foreign terrorists operating against US nationals and interests as war criminals liable to be detained in special military camps such as the one in the Guantanamo Bay and to be tried by military tribunals and not by civil courts.

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President Barack Obama has been trying to reverse some of these practices and has initiated action to close the Guantanamo Bay detention centre within a year and to transfer the responsibility for trial to normal courts from military tribunals.

Keeping pace with this evolution of a new strategy to combat terrorism, there has been a simultaneous evolution of the counter-terrorism architecture with the addition of many new elements to this architecture. The two most important elements in the US are the Department of Homeland Security (DHS) and the National Counter-Terrorism Centre. The DHS acts as the nodal point for coordinating all physical security measures against terrorism and all crisis management measures to deal with situations arising from successful acts of terrorism in US territory or on its borders, as well as with natural disasters.

A long-term Counter-terrorism Strategy in the UK called CONTEST formulated in 2003 has four components “” Prevention, Pursuit, Protection and Preparation.

While the Department of Defence created in 1947 is responsible for all policy-making and co-ordination relating to US military operations abroad, whether against a State or a non-State adversary, the DHS is responsible for all policy-making and inter-departmental co-ordination relating to internal security and natural disasters. A Homeland Security Council in the White House performs an advisory and policy-making role in respect of internal security and natural disasters.

The Homeland Security Council is structurally similar to the National Security Council, with a Secretariat of its own, which is headed by an official, who is designated as the Adviser to the President for Homeland Security and Counter-Terrorism. Its meetings are chaired by the President and attended by various Cabinet members having responsibilities relating to internal security.

In August 2004, Bush established the National Counter-Terrorism Center (NCTC) to serve as the primary organization for integrating and analyzing all intelligence pertaining to terrorism and counter-terrorism (CT) and to conduct strategic operational planning by integrating all instruments of national power. In December 2004, the Congress incorporated the NCTC in the Intelligence Reform and Terrorism Prevention Act (IRTPA) and placed the NCTC under the supervision of the Director of National Intelligence, a newly-created post to co-ordinate and supervise the functioning of all intelligence agencies of the US.

Between 9/11 and July, 2005, in the UK too, as in the US, the military dimension of counter-terrorism tended to acquire a greater importance than before due to the perception that the main threat to the UK would be from foreign-based Al Qaeda elements.

In the UK, as in the past, the Police and the MI-5, the security service, continue to have a pre-eminent role in counter-terrorism of a classical nature such as acts involving the use of hand-held weapons and IEDs. The Armed forces and the S&T community play an enhanced role only in respect of likely terrorist strikes involving WMD material, aviation and maritime terrorism and terrorism through the Internet.

A long-term Counter-terrorism Strategy in the UK called CONTEST formulated in 2003 has four components — Prevention, Pursuit, Protection and Preparation. Prevention refers to the role of the political leadership in preventing British citizens and residents in the UK from joining terrorist organizations through appropriate measures for redressing grievances and for countering the ideology of the terrorists.

Pursuit refers to the responsibility of the intelligence and security services and the police to collect preventive intelligence regarding planned terrorist operations and to disrupt the functioning of terrorist organizations through physical security measures and successful investigation and prosecution of terrorist incidents. Protection refers to the physical security measures required to prevent acts of terrorism based on threat or vulnerability perceptions. Preparation refers to the various agencies being in a state of readiness to meet the consequences of an act of terrorism. This is what we in India call crisis management.

“We remain concerned that across the whole of the counter-terrorism community the development of the home-grown threat and the radicalization of British citizens were not fully understood or applied to strategic thinking.”

Between 9/11 and July, 2005, in the UK too, as in the US, the military dimension of counter-terrorism tended to acquire a greater importance than before due to the perception that the main threat to the UK would be from foreign-based Al Qaeda elements. This perception changed after the July, 2005, terrorist strikes in London by four suicide bombers, who had grown up in the UK.

The Intelligence and Security Committee, a Parliamentary oversight committee that reports to the Prime Minister on the performance of the intelligence agencies, which enquired into the failure to prevent the July, 2005, attacks, concluded that the police and the security agencies had failed to adjust sufficiently quickly to the growth of domestic terrorism. It said: “We remain concerned that across the whole of the counter-terrorism community the development of the home-grown threat and the radicalization of British citizens were not fully understood or applied to strategic thinking.”

The counter-terrorism strategy and architecture evolved in the UK emphasize the role of the Police working under the over-all supervision of the Home Secretary. A lesson drawn by the British from the July 2005 terrorist strikes in London is that no counter-terrorism strategy will be effective unless it is supported by the community from which the terrorists have arisen. The importance of police–Muslim community relations for preventing the radicalization of the youth and for de-radicalizing those already radicalized and of police-business community relations in order to motivate and help the business community to protect itself from terrorist strikes on soft targets are now two of the important components of the British counter-terrorism strategy.

Among the new elements in the British counter-terrorism architecture, one could mention the National Counter-Terrorism Security Office (NaCTSO) . The NaCTSO, which is funded and operated by the Association of Chief Police Officers, works on the ‘protect and prepare’ strand of the government’s counter-terrorism strategy.

Mumbai_26_11_CoverIts aims have been defined as follows:

  • raise awareness of the terrorist threat, and spread the word about measures that can be taken to reduce risks and mitigate the effects of an attack;
  • co-ordinate security advice through the counter-terrorism security adviser (CTSA) network and monitor its effectiveness;
  • build relationships between communities, police and government agencies ; and
  • contribute to the national and international counter-terrorism policy

It trains, tasks and coordinates a nationwide network of centrally funded specialist police advisers known as counter-terrorism security advisers (CTSAs). The primary role of these advisers is to provide help, advice and guidance on all aspects of counter-terrorism security to the public. It has developed and published guides on physical security against terrorism in sporting stadia and arenas, shopping centers and bars, pubs and clubs. It has undertaken the preparation of similar guides for other soft targets.

Click to buy: Mumbai 26/11

The Israeli Counter-Terrorism Strategy has three components — defensive, operative and punitive. Defensive and operative refer to prevention through timely and precise intelligence and operations to disrupt planned terrorist strikes and punitive refers to retaliation by the State against terrorist organizations and their foreign State or non-State sponsors. No intimidation by terrorists, no succumbing to pressure by terrorists, making the terrorists and their sponsors pay heavily for their acts of terrorism, protection of the lives and property of Israeli citizens at any price and a refusal to be paralyzed into inaction against terrorists due to fears of adverse reactions from the international community are the basic principles underlining the Israeli counter-terrorism strategy.

 It has developed and published guides on physical security against terrorism in sporting stadia and arenas, shopping centers and bars, pubs and clubs.

A Global Counter-Terrorism Strategy adopted by the UN General Assembly on September 8, 2006, laid down that any plan of action against terrorism should have the following four components:

  • Measures to address conditions which could be conducive to the spread of terrorism.
  • Measures to prevent and combat terrorism.
  • Measures to build counter-terrorism capacities and to promote international co-operation.
  • Measures to protect human rights and to enforce the rule of law.

Whereas other democracies such as those of the US, the UK and Israel have been facing only terrorism of one or two kinds, India has been facing terrorism of multiple origin with varied objectives and different areas of operation.

The Israeli Counter-Terrorism Strategy has three components “” defensive, operative and punitive.

Our intelligence agencies and security forces have been facing cross-border terrorism and hinterland terrorism; urban jihadi terrorism and rural Maoist terrorism; ideological terrorism, religious terrorism and ethnic or separatist terrorism; indigenous jihadi and pan-Islamic jihadi terrorism; and indigenous and Pakistan and Bangladesh sponsored terrorism. The likelihood of maritime terrorism and WMD threats from Al Qaeda based in Pakistan’s tribal belt and cyber terrorism from IT-literate terrorists have added to the complexity of the scenario.

Against this background, India’s counter-terrorism strategy has to have a common core with principles applicable to all terrorism and separate modules tailor-made and suited to the different kinds of terrorism that we have been facing.

The Police would be the weapon of first resort in dealing with hinterland terrorism of all kinds and the army would be the weapon of only last resort.

The principles of this common core, some of which are in force even now, are:

  • The Police would be the weapon of first resort in dealing with hinterland terrorism of all kinds and the army would be the weapon of only last resort.
  • In dealing with cross-border terrorism in J&K and with the ULFA and the tribal insurgents in the North-East, the Army would have the leadership role — with the police operating in the interior areas and the Army operating nearer the borders. The paramilitary forces would be available for assistance to the Police as well as the Army.
  • Intelligence collection against hinterland terrorism would be the joint responsibility of the Intelligence Bureau (IB) and the State Police and in the border states of the IB, the Police and the Military intelligence. Intelligence collection regarding the external ramifications of all terrorist organizations would be the responsibility of the R&AW.
  • Physical security against hinterland terrorism would be the joint responsibility of the State Police and the central security forces such as the Central Industrial Security Force (CISF). In the border areas, it will be the joint responsibility of the Army, the paramilitary forces and the Police.
  • The new mutations of terrorism, which could strike India one day, such as WMD, maritime and cyber terrorism have to be dealt with jointly by the Armed Forces, the scientific community and the police — with the army having the leadership role in respect of WMD terrorism, the Navy/Coast Guard in respect of maritime terrorism and an appropriate S&T organization in respect of cyber terrorism.
  • While dealing with jihadi terrorism calls for the strengthening of urban policing, dealing with Maoist terrorism cannot be effective without strengthening the rural policing.
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While we should follow a no-holds barred approach to crush terrorists from Pakistan and Bangladesh operating in our territory, our strategy in respect of our own nationals who have taken to terrorism should be nuanced with a mix of the political and security strands.

While we should avoid the pitfalls of over-militarization or Americanization of our counter-terrorism strategy, which would be counter-productive in our country with the second largest Muslim population in the world and with our location in the midst of the Islamic world, we should not hesitate to adopt with suitable modifications the best counter-terrorism practices from the US, the UK and Israel.

Our approach to terrorism has been more tactical than strategic, more influenced by short-term thinking than long-term projections.

Among practices worthy of emulation one could mention empowering the police with special laws, the creation of a central agency for co-ordinated investigation and prosecution of terrorism cases, strict immigration control, strong action to stop illegal immigration and to expel illegal immigrants, action to stop the flow of funds to the terrorists from any sources — internal and external — and the adoption of the concept of an integrated counter-terrorism staff for an integrated analysis of all terrorism-related intelligence and joint action on them. All agencies having counter-terrorism responsibilities should be represented in the staff.

The evolution of our counter-terrorism strategy has been in fits and starts as and when we faced a new kind of terrorism or faced a crisis situation. Similarly, our counter-terrorism community too has grown up in a haphazard manner. Our approach to terrorism has been more tactical than strategic, more influenced by short-term thinking than long-term projections. The time has come to set up a dedicated task force to recommend a comprehensive counter-terrorism strategy.

Mumbai_26_11_CoverThe strategy has to be community-based to draw the support of all communities, political consensus-based to draw the support of all political parties and should provide for a close interaction with the private sector to benefit from its expertise and capabilities and to motivate it to protect itself in soft areas.

To be continued…

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The views expressed are of the author and do not necessarily represent the opinions or policies of the Indian Defence Review.

About the Author

B Raman

Former, Director, Institute for Topical Studies, Chennai & Additional Secretary, Cabinet Secretariat. He is the author of The Kaoboys of R&AW, A Terrorist State as a Frontline Ally,  INTELLIGENCE, PAST, PRESENT & FUTUREMumbai 26/11: A Day of Infamy and Terrorism: Yesterday, Today and Tomorrow.

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